The Latest 8 Instacart Scams to Avoid in 2023

by Staff Writer

What is Instacart?

Instacart is a grocery delivery and pickup service that allows customers to order groceries from their favorite stores and have them delivered or picked up in as fast as 1 hour. Unfortunately, Instacart scams are on the rise.

Now, let me give you the lowdown on these con artists and how to outsmart them. Are you ready to become an Instacart scam buster?

I’m about to spill the tea on the most notorious Instacart scams out there. By the end of this, you’ll be scam-proof, savvy, and ready to roll. Intrigued yet? Let’s jump right in!

1. The Phantom Tipper Scam

Let’s start with a classic: The Phantom Tipper. These are the tricksters promising big tips that vanish quicker than a Snapchat. They lure you in with the promise of a big payoff, only to ghost you after you’ve busted your chops fulfilling their order. It’s like a twist ending you didn’t see coming.

Their tactic is deceptively simple: promise a big tip to get faster service. Tempting, isn’t it? But, remember that old saying about things that seem too good to be true? Well, it applies here too. Don’t let the big numbers blind you to potential Instacart scams.

These phantom tippers are like a mirage, they look super promising from afar but vanish as soon as you get close. They’re all about the bait and switch, promising big and delivering nada. But we’re too savvy for that, right?

So, how do we sidestep this Instacart scam? Easy peasy. Be smart about orders with ridiculously high tips. Instead, see the base pay as your primary source of income. Think of it as your safety net while tips are a potential bonus. This mindset shift can save you from potential disappointment.

And here’s the real golden nugget: serve up excellent service regardless of the customer’s approval or tip size. Because real customers – those who genuinely value your hustle – may reward you with a legit tip.

2. “Now You See It, Now You Don’t” Canceled Order Scam

Next up, let’s tackle the dreaded Canceled Order scam. Picture this: you’ve become a grocery ninja, you’ve got all the items, and just as you’re ready to zoom off to the delivery point, the customer cancels. It’s like getting ready for the best party ever, and it gets called off at the last minute. Total party pooper, right?

So, you’re left in the grocery store with a cart filled to the brim and a sinking feeling. All that hard work gone poof! It’s as much of a bummer as a sudden power cut in the middle of your favorite show’s climax.

But here’s the silver lining. The Instacart app does its bit to cushion the blow by compensating you for your time and effort. It offers compensation for your time and effort. It might not completely make up for the setback, but it’s a beacon of light in an otherwise gloomy scenario.

Here’s a pro tip:

While it’s impossible to be 100% scam-proof, you can play it smart. Remember, not all orders are born equal. Suspiciously large orders from new accounts might be red flags. A mammoth order doesn’t always translate into a payday bonanza, especially when there’s a risk of cancellation.

And while we’re serving up some hard truths, bear in mind that small, genuine orders from users with a solid review history trump big fishy orders any day. So, don’t be dazzled by the potential big payoff; keep a keen eye on a customer’s past behavior. Trust your instincts. If your Spidey sense is tingling, there could be something amiss.

3. The Damaged Item Claim

You know the drill. You’ve curated the perfect Instacart delivery, you’re already on the next grind, and suddenly – BAM! – customer claims an item arrived looking like it lost a wrestling match. But it ain’t just about them scoring a free replacement. Your ratings, your street cred on Instacart, could take a nosedive faster than a skydiving elephant.

So, how do you dodge this one? Two words, my friend: diligence and proof. Handle those goods like you’re in a china shop and they’re made of glass. Extra fragile items? Double bag and tag ’em – and snap some pics for good measure. Trust me, when a customer tries to pull a fast one, you’ll be glad you’ve got an Insta-worth photo gallery of evidence.

4. The Wrong Item Scam

Imagine nailing it with every order, feeling on top of the Instacart world, only to have a customer say you dropped off the wrong goods. It’s like nailing a karaoke performance and then being told you sang the wrong song.

Chill, though. Take a deep breath and stay focused. Check every item like you’re cracking a code. It may feel extra, but photos are your new best friends here. They’re the receipts you need to dismiss those false claims like you’re tossing confetti. So, go on a photo spree, make every item Insta-famous. With a good pic, you’re not just showing you got the right stuff, but you’ve got the stuff right.

5. The Missing Delivery Scam

Picture this: you’ve got the freshest produce, handpicked with love. You drop it off at the customer’s doorstep, and suddenly – POOF! – they’re claiming their order pulled a disappearing act. It’s like making a gourmet meal only to have someone claim they never tasted it.

So, how do you sidestep this? Aim for direct handovers, if possible. Not only does it give you a chance to show off those sparkling customer service skills, but it leaves no room for claims of “missing” deliveries. In case direct handover isn’t possible, remember: a picture is worth a thousand words – and it can save you a heap of trouble.

6. Account Hacking

Welcome to the world wide web, where cyber thieves are ready to swoop in and snatch up your account details faster than a seagull stealing a beachside snack. But worry not. Keep your password game strong – we’re talking a fortress of numbers, symbols, and a healthy mix of upper and lower case letters. Throw in two-factor authentication, and you’ve got a digital stronghold that no scammer can breach.

7. The Old Phishing Trick

In this digital hustle, it’s essential to keep your eyes wide open and your senses sharp. The internet can sometimes feel like the wild west, with cyber outlaws on the lookout for easy targets. One of their favorite tricks? Phishing scams. They’re the online equivalent of a pickpocket in a crowded market.

Imagine getting an email or text asking for your personal info. Maybe they’re claiming they’re from the Instacart customer side. Maybe they’re promising you a bonus or warning about an issue with your account. Either way, it’s a trap! Remember, when it comes to your data, you’re the boss. It’s your data, your rules.

But here’s a secret weapon to sniff out these scams: the Instacart support email address. Authentic Instacart customers’ emails will come from an @instacart.com address. If you see an email from a random Gmail or Yahoo address claiming to be Instacart and asking for your info, that’s a red flag waving in your face.

So, what should you do? Hit up Instacart directly. It’s like cross-checking your facts before believing a rumor. Instacart can confirm whether the person checking account or communication is legit or not.

Staying cautious is your best bet in this game. It’s better to take a moment to double-check than to rush and regret. Remember, hustling isn’t just about speed; it’s also about smarts. So, stay sharp, be cautious, and keep your data safe from these digital pickpockets.

8. Lookalike Instacart Websites

We’ve reached the grand finale, scam number eight, and this one’s like a movie plot. Imagine this: you’re surfing the web, on the prowl for your next gig. Suddenly, you spot what looks like the legit Instacart website, and you’re thinking, “Awesome, time to grind”. But wait, plot twist! It’s a sinister fake site, a digital mirage, designed to trick you and nab your login details. Once they’ve got that, they’re ready to ghost with your hard-earned money. It’s like finding out the treasure chest you’ve been digging for is actually filled with rocks. Major yikes!

But hold up, you’re not just anybody. You’re a tech-savvy, digitally-native, cyber samurai. The digital world is your dojo, your playground, and you know how to play it safe.

So, when you’re about to log in to Instacart, don’t just look at the app or site, scrutinize it. Double-check it. Triple-check, if you have to. Cross-examine it like you’re trying to crack a detective case. The legit URL should always read www.instacart.com – anything else is just bad vibes.

And here’s another nifty trick. Look out for the lock symbol on your browser’s URL field. This little icon is like your digital bodyguard, telling you the site is secure. It’s like the bouncer outside a VIP club. If there’s no lock, or if it’s busted, it’s a no-go zone.

Remember, your personal info is VIP status – it’s your gold, your treasure. So, don’t let it land in the hands of some internet pirate! Stay smart and avoid Instacart scams.

And there you have it, folks!

Your guide to eight common Instacart scams and how to sidestep them like a pro. Remember, knowledge is power. By staying informed, vigilant, and maintaining that healthy level of skepticism, you’re putting up a solid defense against Instacart scams.

The gig economy can be a wild ride, but with these tips under your belt, you’re ready to roll. Always trust your gut, keep your eyes open, and let’s keep hustling. Stay safe, stay savvy, and most importantly, stay fabulous in your Instacart journey!

by Staff Writer Jun 26, 2023

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We use cookies and similar technologies which are essential for our website and our mobile app (collectively, the "Service") to function. We and third parties may also use non-essential cookies and similar technologies to collect and analyze usage, optimize our services, personalize content, tailor and measure ads, keep this site secure, and for any other uses as set forth in our Privacy Policy. Manage Cookies